Keeping the pharmaceutical industry connected

Arelion’s well-designed network - coupled with stringent security measures, is the foundation for the unique networking challenges of the pharmaceutical industry.

Network challenges

Complex supply chains

Pharmaceutical companies operate within complex global supply chains, connecting multiple operational facilities and production partners worldwide. The efficient and reliable movement of medicines, medical devices and raw materials is essential for timely product delivery and most importantly, patient safety.

Sensitive data management

The pharmaceutical industry handles massive volumes of sensitive data, including medical records, insurance histories and clinical test results. Safeguarding this data from breaches, unauthorized access and tampering requires robust data security measures. 

The interoperability challenge

Different stakeholders, including hospitals, pharmacies and research institutions depend heavily on a myriad of IT systems for managing critical data - from patient information to research findings. Ensuring seamless data exchange between these systems requires careful management of different data formats, protocols and standards.

Network reliability and security

The task of addressing these pain points begins with a strong and stable network infrastructure: secure data centers, redundant connections, encryption protocols and intrusion detection systems. 

IoT and AI in pharma – advanced connectivity needs

The convergence of IoT and AI in the pharmaceutical industry has profound implications. Where IoT facilitates real-time monitoring of manufacturing equipment, environmental conditions and smart packaging, AI processes vast datasets - to identify new drugs, optimize patient recruitment and tailor treatment. A cohesive network foundation is crucial to support and unite these applications.

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Arelion’s pharma offering

Ultimately, user experience is determined by the global depth of an Internet service provider's peering, cloud provider interconnects and the scalability and resilience of underlying core network. 

Arelion instinctively understands how to serve the unique networking challenges of the pharma industry. 

No bandwidth is too large or too small - we can carry a few Mb/s to multiple Tb/s of data traffic, and we provide a comprehensive portfolio of networking services - allowing us to tailor the best solution for your needs:

  • Carrier-grade Internet services built on our Tier-1 operator heritage and #1 ranked global IP backbone: IP transit, Dedicated Internet Access (DIA) and IX Connect.  
  • Dedicated cloud connectivity solutions with direct on-ramps to the top 5 cloud providers, IAAS and SaaS service providers.
  • Optical network (wavelength) services and a full suite of MPLS services (Ethernet and IP-VPN)
  • Managed services including IoT backhaul, Managed CPE for hybrid WANs and DDoS protection
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Your needs are our strength

Arelion makes connectivity simple and adaptable, by decoupling physical access from the services that run across it. While all carrier services rely on a local connection (local tail), we differentiate ourselves by avoiding rigid links to specific services. Instead, we focus on scalability and resource reusability to keep costs down. With Arelion On-Prem, a flexible 'one-stop-shop' solution, we can seamlessly provide and manage service components such as DIA, Smart IP-VPN, Ethernet, and Cloud Connecton 1-month terms - allowing maximum flexibility throughout the entire Arelion On-Prem service lifecycle.
Arelion is a reliable carrier, with great professionals. The best thing about Arelion is its professional staff.”
Daniel Maganto, Account Director, Telefonica International Wholesale Services

Our network

Spanning 75,000 km and serving customers in 128 countries, our backbone spans North America, Europe, and Asia. Fiber-up network control with cutting-edge optical and IP technology deliver the scalability you need, whenever you need it. And with customer experience at the heart of everything we do, we create a network experience so good, you won’t even know we’re here.

 

Explore our extensive network coverage with interactive maps, allowing you to make inquiries directly through the map. Download the static PoP Map for your region to keep it handy.

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How we support Enterprise needs

Service excellence

We have a world-class Net Promoter Score (NPS) score of 72 and once our customers connect with us, they rarely leave - a testament to our unwavering customer service.

Service Delivery experience

By taking full ownership from order to operation, and with local knowledge of the markets we serve, our global delivery team and your dedicated Service Delivery Manager work hard to ensure our services work seamlessly for you.

The only thing we do
Since 1993, our 100% organically grown fiber backbone has powered the world’s biggest brands. From startup to Fortune 500, we have the scalability, reach and reliability for your business to thrive.

One POC – Service Delivery Managers

We are a dedicated team responsible for delivering network-related orders across multiple product portfolios and technologies. Our primary focus is to ensure a seamless Customer Experience by providing concise communication throughout the delivery cycle. Our processes are aligned with measurable and transparent lead times to guarantee that we deliver right first time – every time.

My Arelion - Customer Portal

We give you access to the information you want, when you want it, through our easy-to-use portal. My Arelion portal gives you full acess to the services you buy, and is letting you view how well your underlying service perform. Stay on top of your service inventory, ongoing and past deliveries, support cases, network disturbances and upcoming planned works, all in one place. 

The introduction of 2FA when accessing the tool provides an additional layer of security for your account.

Why Arelion?

  • 70% of Internet routes are directly served by Arelion’s global backbone, AS1299
  • 95% of end-users in the US and EU are within one hop of AS1299
  • 8/9 of the world’s most valued brands are served by Arelion network
  • 5 top cloud providers directly connected: AWS, Google, Azure, Oracle and IBM
  • 350+ PoPs globally
  • 75,000 km of our own optical fiber assets

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