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Build your core network

Successful enterprise networks begin with a dependable underlay. Our #1 ranked global Internet backbone ensures a direct route between your critical content and end-users and provides the dedicated network services to support the backbone of your business.

The enterprise challenge

It can be difficult to navigate the sea of network providers, services and solutions. And with unique network challenges, building both a reliable and future-proof connectivity platform from a suite of standardized connectivity components can seem like mission impossible. 

To manage explosive data traffic volumes within an always-on operational environment requires high network availability, scalability, and performance - underpinned by managed QoS and comprehensive redundancy. Many enterprise-grade network providers simply can’t deliver this. 

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Our solutions

As a well-established, industry-leading global carrier, our services adhere to stringent industry standards and our network is engineered to consistently deliver the mission-critical connectivity services necessary to keep not only businesses, but the world, connected:

  • Private network connections with a high level of security and reliability, connecting key national and international sites (read more about Ethernet)
  • Secure public Internet connectivity, with additional features for privacy and network quality optimization features (IP solutions)
  • Robust and secure virtual private networks. Options include the provision of service ordering functions at customer premises using our off-net service extension (Arelion On-Prem). See more Smart IP VPN)
  • High-capacity dedicated network connectivity (up to 400 Gbps) built on DWDM technology (Wavelengths)

Our extensive industry track record and award-winning customer experience, where 80% of trouble tickets are resolved by frontline staff without further escalation, makes us the partner of choice for businesses everywhere.

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Watch our video: Build your core network

"Receiving good customer care from our partners is an important part of delivering the best music experience to millions of users every day. (...) Arelion Customer Support Center always responds quickly to issues and act professionally. We are really happy that when something happens, we can count on Arelion CSC to do their best to resolve the issue as soon as possible."
The Network Engineering team at Spotify
“Arelion's Ethernet EVPL services have significantly improved our connectivity landscape, providing dedicated and high-speed point-to-point connections between all our sites. (...) With their robust backbone network and extensive coverage through dedicated access tails, we've experienced enhanced reliability and scalability, catering to our various business needs. The option to customize services through MSOP, along with access to performance data via the MyArelion portal, further demonstrates Arelion's commitment to delivering tailored solutions which empower their customers. We're highly satisfied with the results and look forward to continued collaboration."
Patrik Malinen, Head of Network

    Our network

    Spanning 75,000 km and serving customers in 128 countries, our backbone extends across North America, Europe, and Asia. With fiber-up control, we deliver the scalability you need, whenever you need it - and a network experience so good, you won’t even know we’re here.

     

    Explore our interactive map to see our full coverage and make direct service inquiries - or download your own copy of our network map.

    Explore our interactive map
    Network map Network map

    Download Static PoP Map

    Chose your region to easily access the static PoP Map.
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    Learn more about building your core network

      My Arelion news

      Check out our latest news in My Arelion Customer portal. 

      Ticket improvements

      We have added new features relating to support tickets in the portal:

      • possibility to filter out alarm tickets
      • show related planned works on ticket level
      • show open tickets and ongoing planned works during ticket creation
      • filter tickets based on category
      • show how the ticket was created in the origin field
      • prefiltering the service selection during colocation and infra ticket creation
      • and more... Check it out in the ticket view! 

      We have also made the ticket API available for you and your developers. All API documentation is available in the Developer section.

      We are happy to announce new features in the portal!
      • DDoS customers can now manually start and stop mitigations for ongoing alerts in the portal. (Note that only manual mitigations can be stopped from the portal.) You can find the buttons to start and stop mitigations next to the relevant alerts, and also in the mitigation section.
      • On the invoice view we have added support for exporting invoice details (invoice lines) to excel and csv for data & infra invoices.  It is now also possible to select a subset of invoices to export.
      IP Customer Location to Arelion Network Performance

      We have now added additional capability for enterprise customers with an IP Connect "On-Prem" service, enabling you to view performance between your site and the Arelion network. This new feature provides you with real-time and historic views of packet loss and latency over the "last-mile" adding to your overall view of service performance.

      Introducing Two-Factor Authentication

      We are thrilled to announce the launch of our new Two-Factor Authentication (2FA) feature, available in our portal starting November 29th! This enhancement is part of our ongoing commitment to provide you with the highest level of security and a superior user experience.

        How we support Enterprise needs

        Service excellence

        We have a world-class Net Promoter Score (NPS) score of 72 and once our customers connect with us, they rarely leave - a testament to our unwavering customer service.

        Service Delivery experience

        By taking full ownership from order to operation, and with local knowledge of the markets we serve, our global delivery team and your dedicated Service Delivery Manager work hard to ensure our services work seamlessly for you.

        The only thing we do
        Since 1993, our 100% organically grown fiber backbone has powered the world’s biggest brands. From startup to Fortune 500, we have the scalability, reach and reliability for your business to thrive.

          Service Delivery journey

          The Arelion “first-time-right” approach provides a simple, transparent, and informative Service Delivery experience. Our Service Delivery process involves four steps, managed from start to Turn up by your Service Delivery Manager.

          Industry specific solutions

          Tailor-made network solutions, founded on four common pillars: security, resiliency, flexibility, and scalability.

          Sustainability

          Arelion take responsibility for people’s wellbeing, our planet and sustainable business. Our sustainability agenda is a natural part of Arelion overall strategy. Read more about connecting a sustainable future.

          Why Arelion?

          • 70% of Internet routes are directly served by Arelion’s global backbone, AS1299
          • 95% of end-users in the US and EU are within one hop of AS1299
          • 8/9 of the world’s most valued brands are served by Arelion network
          • 5 top cloud providers directly connected: AWS, Google, Azure, Oracle and IBM
          • 350+ PoPs globally
          • 75,000 km of our own optical fiber assets

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