Mobile operators

Arelion invented GRX – the standard for mobile data roaming. And our global IPX backbone is the best choice for mobile network operators (MNOs).

Everything, Everywhere, on any device

You put the world in people’s pockets – and wherever they go they expect to find it there. That’s why we invented the GRX, today’s standard for mobile data roaming. It’s also why we built our global fiber backbone. It connects around 700 operators and their customers to the world’s largest content providers – all in a single network hop. But fiber is just the start – it’s what we do with fiber that sets us apart.

Our IPX backbone is one of the world’s largest. It means we can guarantee end-to-end quality that meets today’s roaming and signaling demands, and is ready to handle 5G and whatever comes next. We terminate 1.25 million minutes every hour and continue to invest in our voice platform. We’re in it for the long haul.

And for the fast-emerging opportunities of the Internet of Things, we have a dedicated IoT backbone, where mobile network operators (MNOs) can connect to device management platforms in a single network hop. That means the end-to-end control, reliability, and security that it takes to connect things by the billion.

Our network

Spanning 75,000 km and serving customers in 128 countries, our backbone spans North America, Europe, and Asia. Fiber-up network control with cutting-edge optical and IP technology deliver the scalability you need, whenever you need it. And with customer experience at the heart of everything we do, we create a network experience so good, you won’t even know we’re here.

 

Explore our extensive network coverage with interactive maps, allowing you to make inquiries directly through the map. Download the static PoP Map for your region to keep it handy.

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How we support Enterprise needs

Service excellence

We have a world-class Net Promoter Score (NPS) score of 72 and once our customers connect with us, they rarely leave - a testament to our unwavering customer service.

Service Delivery experience

By taking full ownership from order to operation, and with local knowledge of the markets we serve, our global delivery team and your dedicated Service Delivery Manager work hard to ensure our services work seamlessly for you.

The only thing we do
Since 1993, our 100% organically grown fiber backbone has powered the world’s biggest brands. From startup to Fortune 500, we have the scalability, reach and reliability for your business to thrive.

One POC – Service Delivery Managers

We are a dedicated team responsible for delivering network-related orders across multiple product portfolios and technologies. Our primary focus is to ensure a seamless Customer Experience by providing concise communication throughout the delivery cycle. Our processes are aligned with measurable and transparent lead times to guarantee that we deliver right first time – every time.

My Arelion - Customer Portal

We give you access to the information you want, when you want it, through our easy-to-use portal. My Arelion portal gives you full acess to the services you buy, and is letting you view how well your underlying service perform. Stay on top of your service inventory, ongoing and past deliveries, support cases, network disturbances and upcoming planned works, all in one place. 

The introduction of 2FA when accessing the tool provides an additional layer of security for your account.

Why Arelion?

  • 70% of Internet routes are directly served by Arelion’s global backbone, AS1299
  • 95% of end-users in the US and EU are within one hop of AS1299
  • 8/9 of the world’s most valued brands are served by Arelion network
  • 5 top cloud providers directly connected: AWS, Google, Azure, Oracle and IBM
  • 350+ PoPs globally
  • 75,000 km of our own optical fiber assets

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