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Protect your network

Data security lies at the heart of most organisations and has become one of the most important network provider selection criteria. For business continuity, a premium network partner is a very wise insurance policy.

Multi-layered protection

In an increasingly uncertain world, effective mitigation of Distributed Denial of Service (DDoS) attacks is an important goal for enterprises looking protect their businesses against increasingly sophisticated and destructive cyber threats (see our latest DDoS report) . From the optical fiber upwards, Arelion offers a multi-layered approach to security - using built-in security mechanisms and proactive detection routines.

Our  security solutions

As the #1 ranked Internet backbone provider, Arelion manages and mitigates DDoS threats as a matter of course. Our platform proactively deals with terabit-scale attacks well before they get the chance to impact our network or our customers. Learn more about DDoS attacks and how to recognize and stop them.

Security is a fundamental pillar of our networks and services. In 2019, Arelion announced the implementation of RPKI – a pioneering technology which validates and secures critical route updates or BGP announcements for our global Internet backbone. Read more about RPKI here

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Watch our Network security video

Our network

Spanning 75,000 km and serving customers in 128 countries, our backbone extends across North America, Europe, and Asia. With fiber-up control, we deliver the scalability you need, whenever you need it - and a network experience so good, you won’t even know we’re here.

 

Explore our interactive map to see our full coverage and make direct service inquiries - or download your own copy of our network map.

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Learn more about protecting your network

    My Arelion news

    Check out our latest news in My Arelion Customer portal. 

    Ticket improvements

    We have added new features relating to support tickets in the portal:

    • possibility to filter out alarm tickets
    • show related planned works on ticket level
    • show open tickets and ongoing planned works during ticket creation
    • filter tickets based on category
    • show how the ticket was created in the origin field
    • prefiltering the service selection during colocation and infra ticket creation
    • and more... Check it out in the ticket view! 

    We have also made the ticket API available for you and your developers. All API documentation is available in the Developer section.

    We are happy to announce new features in the portal!
    • DDoS customers can now manually start and stop mitigations for ongoing alerts in the portal. (Note that only manual mitigations can be stopped from the portal.) You can find the buttons to start and stop mitigations next to the relevant alerts, and also in the mitigation section.
    • On the invoice view we have added support for exporting invoice details (invoice lines) to excel and csv for data & infra invoices.  It is now also possible to select a subset of invoices to export.
    IP Customer Location to Arelion Network Performance

    We have now added additional capability for enterprise customers with an IP Connect "On-Prem" service, enabling you to view performance between your site and the Arelion network. This new feature provides you with real-time and historic views of packet loss and latency over the "last-mile" adding to your overall view of service performance.

    Introducing Two-Factor Authentication

    We are thrilled to announce the launch of our new Two-Factor Authentication (2FA) feature, available in our portal starting November 29th! This enhancement is part of our ongoing commitment to provide you with the highest level of security and a superior user experience.

      How we support Enterprise needs

      Service excellence

      We have a world-class Net Promoter Score (NPS) score of 72 and once our customers connect with us, they rarely leave - a testament to our unwavering customer service.

      Service Delivery experience

      By taking full ownership from order to operation, and with local knowledge of the markets we serve, our global delivery team and your dedicated Service Delivery Manager work hard to ensure our services work seamlessly for you.

      The only thing we do
      Since 1993, our 100% organically grown fiber backbone has powered the world’s biggest brands. From startup to Fortune 500, we have the scalability, reach and reliability for your business to thrive.

        Service Delivery journey

        The Arelion “first-time-right” approach provides a simple, transparent, and informative Service Delivery experience. Our Service Delivery process involves four steps, managed from start to Turn up by your Service Delivery Manager.

        Industry specific solutions

        Tailor-made network solutions, founded on four common pillars: security, resiliency, flexibility, and scalability.

        Sustainability

        Arelion take responsibility for people’s wellbeing, our planet and sustainable business. Our sustainability agenda is a natural part of Arelion overall strategy. Read more about connecting a sustainable future.

        Why Arelion?

        • 70% of Internet routes are directly served by Arelion’s global backbone, AS1299
        • 95% of end-users in the US and EU are within one hop of AS1299
        • 8/9 of the world’s most valued brands are served by Arelion network
        • 5 top cloud providers directly connected: AWS, Google, Azure, Oracle and IBM
        • 350+ PoPs globally
        • 75,000 km of our own optical fiber assets

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