Here, you will find the Online Technical Change Pricing together with a list of acceptable changes and change descriptions. The Online Technical Change Pricing will apply as indicated in a Service Order Form between Arelion and your company.
CHANGE TYPE |
CHANGE DESCRIPTION |
Change BGP ASN |
Change BGP peering AS number |
Enable private BGP peering |
Activating or changing private BGP session |
Change MTU |
Change MTU value |
Change VLAN ID |
Change the VLAN id for an existing service |
Activate RTBH |
Activate Remotely triggered black Hole feature for IP Services |
Blackhole Link IP |
Protect BGP link IP address from being reachable from Internet |
Enable BFD |
Enable or change parameters for Bi-directional Forwarding Detection for IP Services |
Enable BGP load sharing |
BGP load sharing between services located within the same city |
Enable BGP TTL security |
Add or change BGP TTL Security values on a BGP session |
Enable BGP MD5 Key |
Add or change MD5 key for BGP session |
Enable city community |
Include origin city level communities in Arelion Route advertisement |
BGP Route policy change |
Change BGP routes advertised by Arelion using following options - default route only, full table only, default + full table |
Enable or Disable LACP bundling |
Setup new, change or remove existing LACP service group; subject to technical validation |
Configure PI address |
Adding or making changes to an existing Provider Independent (PI) IP address configuration |
Update AS-SET |
Update to BGP AS-SET value |
Enable IPv4 or IPv6 loopback BGP |
Enable or change Loopback address peering for IP Services |
Reverse DNS - PTR Record update |
Change to the default reverse DNS entry |
Update CPE configurations |
Adding BGP, IP routes, enabling ACL, VRRP, SNMP, enable additional IP SLA to remote sites and similar; subject to technical validation |
Add or Change ACL |
Add new or change existing ACL for IP Services |
Enable Geolocation |
Update Geolocation of an IP owned by Arelion |
Update VLAN encapsulation |
Update VLAN encapsulation – 802.1AD (QinQ) or 802.1Q |
Diameter encryption update |
Update – TLS with X509 encryption or IPSEC |
Diameter service level customization update |
IMSI-based routing and/or AVP-modification rules. Enable load balancing |
Diameter interface protocol update |
Update – S6a or S6d |
DDOS: Adding a New Managed Object |
Adding an additional MO – up to 5 as per standard contract |
DDOS: Modification of a Managed Object when not under attack |
Add or change of IPs or mitigation rules when the customer is not under attack |
DDOS: Change of Mitigation Type |
Change between manual to automatic, or automatic to prefix triggered |
DDOS: Stress Testing |
Generate traffic and simulate a DDOS attack on customer’s service |
Carrier IP VPN: import export route targets |
Add or change import export route targets for spoke sites |
Carrier IP VPN: IPv4 or IPv6 IP address change |
Add or change IPv4 or IPv6 ip address |
Carrier IP VPN: change CoS |
Class of Service change |
Carrier IP VPN: change prefix limit |
Change prefix limit for site and/or VPN |
Layer3 IP VPN: Cloud Connect general change |
All IP VPN Cloud Connect change types |
Support customer following customer owned equipment move/upgrade |
Arelion’s resource needed to verify service up following changes within customer network; subject to technical validation |
Additional Consultancy 1h |
Access to Arelion’s senior engineer resource on operational service beyond standard delivery/support operation |
CURRENCY |
AMOUNT* |
Europe (Euro) |
250 |
USA (USD) |
250 |
Canada (CAD) |
350 |
United Kingdom (GBP) |
200 |
Sweden (SEK) |
3 000 |
Denmark (DKK) |
2 000 |
Norway (NOK) |
3 000 |
Switzerland (CHF) |
250 |
Mexico (MXN) |
4 500 |
Japan (JPY) |
40 000 |
Hong Kong (HKD) |
2 000 |
Singapore (SGD) |
350 |
Chinese (Yuan) |
2 000 |
Czech Republic (CZK) |
6 000 |
Poland (PLN) |
1 000 |
Russia (RUB) |
25 000 |
Bulgarian (Lev) |
500 |
Croatian (HRK) |
2 000 |
Serbian (RSD) |
30 000 |
Hungarian (HUF) |
100 000 |
Romanian (RON) |
1 300 |
Ukraine (UAH) |
10 000 |
* Applies to:
Individual change request per Service.
Bulk change requests per 5 Services.
For changes scheduled outside of business hours in the installation country the amount is doubled.
The row in the table above shall be selected based on the currency of MRC for the Service subject to the change.