Read about our connectivity solution for a global manufacturer in the energy industry and see how we solved some of their major challenges related to network capacity, flexibility and reliability.
Key issues
The customer was looking to consolidate its legacy multi-vendor network environment into an efficient, but flexible, global operation using a single service provider. Their legacy network had insufficient network capacity, limited flexibility and lacked scalability, which was a threat to future business growth.
Expectations
A single point of contact and an effortless customer experience from a reliable network provider. In addition, the customer was looking for a state-of-the-art solution that provided future-proof network capacity. They also required a scalable solution to support ongoing market expansion, with a high level of redundancy and reliability.
With fully owned and managed network infrastructure, Arelion is able to provide fast and reliable, always-on connectivity worldwide with a high level of security. This enables the customer to keep pace with planned growth and be ready for new platform integration and consolidation in the future.
Following a successful partnership with Arelion, the customer was extremely impressed with the operator’s ability to provide reliable service in terms of network service availability, exceptional customer care with single point of contact and proactive fault management. Arelion’s offering was part of a wider Arelion’s WAN network package. The overall solution included Arelion component services such as IP VPN, Direct Access (DIA) and Cloud Connect.
